Version of November 2024
At AlterEyes NV (referred to as "AlterEyes NV", “AlterEyes”, "we", “our” or "us"), we recognize that your trust is our most valuable asset, and thus, your privacy is of utmost importance to us.
This Privacy Policy (referred to as the "Privacy Policy") applies to:
This Privacy Policy provides information about the personal data collected by AlterEyes and how we use and process this personal data. By using our services (including playing Color A Cube) or engaging in any communication with AlterEyes in relation to Color A Cube, you imply your explicit approval of this Privacy Policy.
When using our Game, we will store your in-game player name and your User account ID generated by and received from the VR platform of your choice (e.g., on Meta, we will store your Meta User ID).
In case of an error while using our Game, we may collect error logs that include your User ID, device model and vendor, operating system version, current configuration of the Game, time, date, and regional information linked to the game-play session causing the error and other gameplay-related statistics. Gameplay statistics do not contain any Personal Data other than gameplay-related information.
AlterEyes, with its registered office at Vissersstraat 1 K6, 3500 Hasselt, Belgium, registered with the Crossroads Bank for Enterprises under the number 0723.518.446, established under Belgian law, is responsible for the collection of your Personal Data. Contact details can be found under the Contact section of this Privacy Policy.
AlterEyes processes (uses) your Personal Data for various purposes:
Your Personal Data is provided voluntarily.
The Game uses certain third-party service providers who may require your Personal Information to identify you in order to provide said services.
Your Personal Data may be shared with third parties only when necessary for performing agreements or optimizing services. We ensure third parties adhere to this Privacy Policy.
Your Personal Data may be exchanged with countries outside your jurisdiction, and we ensure necessary protection and compliance with this Privacy Policy.
We store your Personal Data only for the period necessary to fulfill the intended purpose, unless longer retention is required by law.
As a data subject, you have rights including access, rectification, deletion, limitation of processing, data portability, and objection to the processing of your Personal Data. Contact us at info@altereyes.com to invoke these rights. AlterEyes will comply at first request.
We take reasonable precautions to prevent unauthorized access or alteration of personal data. However, absolute security cannot be guaranteed.
We do not exclusively target children under 13. We do not knowingly collect any other personal information about children under 13 except in-game player name and a VR platform-generated User ID. We do not target children under 10. If the VR platform supports it, the Game may use VR platform-supplied User Age Group information to disable certain in-game features, such as Voice Chat, if required by law.
For questions, remarks, or complaints regarding this Privacy Policy, please contact us via email at info@altereyes.com. Although AlterEyes will do everything in its power to resolve any privacy-related complaints you may have, please be aware that you can file a complaint with the Data Protection Authorities in your country if you feel our response has been unsatisfactory.